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FAQ

These are some of the questions our clients usually ask. You will see a brief answer and explanation to these question below:

[vc_row full_width=”stretch_row” el_class=”style-faq2″ css=”.vc_custom_1457778872373{padding-top: 22px !important;padding-bottom: 35px !important;background-color: #f5f5f5 !important;}”][vc_column][vc_single_image image=”22751″ img_size=”1170×351″][/vc_column][/vc_row][vc_row full_width=”stretch_row” el_class=”style-faq2″ css=”.vc_custom_1457778872373{padding-top: 22px !important;padding-bottom: 35px !important;background-color: #f5f5f5 !important;}”][vc_column][vc_custom_heading text=”General Questions :” font_container=”tag:h3|font_size:24|text_align:left|color:%231e73be”][vc_tta_accordion shape=”square” color=”white” active_section=”1″ collapsible_all=”true”][vc_tta_section i_icon_fontawesome=”fa fa-check” add_icon=”true” title=”How good are your documents ?” tab_id=”1589676453350-ae2e4423-f88a”][vc_column_text]Our documents are produced with the highest level of skill, craft, and quality. They are no visible or detectable differences from the original documents. For all our IDs we carefully re-create all necessary security features, i.e. special paper, watermarks, holograms, security threads, intaglio printing, microprinting, fluorescent dyes, color-changing ink, document number laser perforation, latent image, laser image perforation, etc. We also use new biometric technologies for all types of our documents.[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”fa fa-plane” add_icon=”true” title=”Where I can user your documents ?” tab_id=”1589676453352-5da4a233-b1be”][vc_row_inner][vc_column_inner][vc_column_text]Passports we produce successfully pass all existing tests, like UV-test, MRZ check, machine check, and so on. In fact, we didn’t get any serious complaints from our customers about the problems with customs, airports or any others law authorities during traveling. You also can use your new passport, ID card, or driver’s license to open a bank account, get a job legally, apply for getting a visa officially, rent a car, office, or house.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_tta_section][vc_tta_section i_icon_fontawesome=”fa fa-exclamation-triangle” add_icon=”true” title=”Is this legal ?” tab_id=”1589676453360-06162b49-d900″][vc_column_text]We always affix the valid numbers on your new documents. So, you can use your documents without any problems. If you are not sure about this, we recommend using additional services such as document duplicates or document registration in the database. It will be the official issued documents in fact.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row full_width=”stretch_row” el_class=”style-faq2″ css=”.vc_custom_1457778872373{padding-top: 22px !important;padding-bottom: 35px !important;background-color: #f5f5f5 !important;}”][vc_column][vc_custom_heading text=”Delivery questions :” font_container=”tag:h1|font_size:24|text_align:left|color:%231e73be”][vc_tta_accordion shape=”square” color=”white” active_section=”1″ collapsible_all=”true”][vc_tta_section i_icon_fontawesome=”fa fa-check” add_icon=”true” title=”How long does shipping take ?” tab_id=”1589676883699-db0db4d5-b76e”][vc_column_text]Express delivery will take 3-7 days, depends on your region. Your package will be shipped on the same or the next day after your order will be finished. We ship all orders in discreet packaging without mentioning our company.[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”fa fa-plane” add_icon=”true” title=”How safe is delivery ?” tab_id=”1589676883701-7a866710-2242″][vc_row_inner][vc_column_inner][vc_column_text]We always put the documents inside a magazine or a book, making it difficult to see or feel what is inside. So, in fact, we didn’t get any complaints from our customers about the problems with delivery before.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_tta_section][vc_tta_section i_icon_fontawesome=”fa fa-exclamation-triangle” add_icon=”true” title=”Can you provide a tracking number for the package ?” tab_id=”1589676883706-9923de98-1856″][vc_column_text]If you ordered express delivery by airmail, we’ll provide you with the tracking number.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row full_width=”stretch_row” el_class=”style-faq2″ css=”.vc_custom_1457778872373{padding-top: 22px !important;padding-bottom: 35px !important;background-color: #f5f5f5 !important;}”][vc_column][vc_custom_heading text=”Payment questions :” font_container=”tag:h1|font_size:24|text_align:left|color:%231e73be”][vc_tta_accordion shape=”square” color=”white” active_section=”1″ collapsible_all=”true”][vc_tta_section i_icon_fontawesome=”fa fa-check” add_icon=”true” title=”What payment method I can use ?” tab_id=”1589677140677-047d8bf4-1f74″][vc_column_text]We accept the following payment methods:  
  • Western Union (more information www.westernunion.com)
  • MoneyGram (more information www.moneygram.com)
  • Bitcoin (more information www.bitcoin.org)
[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”fa fa-plane” add_icon=”true” title=”Can I pay for my order with a credit card or Paypal ?” tab_id=”1589677140679-b67b2cdb-c298″][vc_row_inner][vc_column_inner][vc_column_text]Due to the specification of our business, it has been difficult to accept these payment methods.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_tta_section][vc_tta_section i_icon_fontawesome=”fa fa-exclamation-triangle” add_icon=”true” title=”How soon you will start producing my order after payment ?” tab_id=”1589677140683-b167790a-b732″][vc_column_text]We’ll proceed with your order on the same day after the payment will be confirmed. It will take not more than 24 hours. The estimated time for your order production is 2-4 days.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]

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